Terms of Service

By accessing or using Plucker, you agree to these Terms of Service and our Privacy Policy. If you use Plucker on behalf of a company or other entity, you represent that you have authority to bind that entity to these terms.

If you do not agree to these terms, you must not access or use the service.

Plucker currently provides website content, account registration and sign-in, subscription and one-time purchase checkout, X/Twitter media download tools, LinkedIn outreach automation tools, contact discovery features, CRM-like workflow tooling, and limited cloud-based task history or related account features.

Our services may evolve over time. We may add, remove, suspend, or modify features where necessary for product improvement, platform compatibility, security, legal compliance, or operational reasons.

You may use Plucker only for lawful business or personal purposes and only in compliance with applicable law, platform rules, contract obligations, and third-party rights.

Plucker interacts with third-party platforms and public or user-provided content, including but not limited to X, Twitter, LinkedIn, and related online services. Those third-party services are independent from Plucker.

You are solely responsible for ensuring that your use of Plucker complies with the terms, policies, and technical rules of the third-party platforms you interact with. Plucker is not affiliated with, endorsed by, or sponsored by those platforms unless expressly stated otherwise.

Third-party platform changes may affect service availability or functionality. We are not responsible for outages, restrictions, data changes, or API or website changes imposed by third parties.

You retain responsibility for the URLs, task inputs, campaign settings, message templates, contacts, account data, downloaded media, and other information you submit to or process through the service.

You represent that you have all rights, permissions, notices, and lawful bases necessary to use that data with Plucker and to direct us to process it on your behalf.

Some features require payment. Paid offerings may include recurring subscriptions and one-time download quota packages. Pricing, quotas, included features, and availability may change from time to time.

Recurring subscriptions renew automatically unless canceled before the next billing date. One-time packages do not renew automatically.

You authorize our payment processors to charge your selected payment method for the applicable fees, taxes, and other disclosed charges.

Refund eligibility is governed by our Refund Policy. If there is any conflict between a payment confirmation and the Refund Policy, the Refund Policy controls the refund process and timing.

We may suspend, restrict, or terminate access to the service if we reasonably believe you have violated these terms, created legal or payment risk, used the service abusively, failed to pay amounts due, or created security or operational issues.

You may stop using the service at any time. Cancellation of a subscription stops future renewals but does not retroactively reverse already accrued charges except as described in the Refund Policy.

Plucker and its software, branding, interfaces, documentation, and service content are owned by Plucker or its licensors and are protected by intellectual property laws.

Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the service for its intended purpose.

The service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not guarantee uninterrupted service, platform compatibility, download success, contact accuracy, delivery results, campaign performance, or fitness for a particular purpose.

You are responsible for reviewing the outputs you obtain through the service and for how you use them.

To the maximum extent permitted by law, Plucker and its affiliates, officers, employees, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunity arising out of or related to your use of the service.

To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the service will not exceed the amount you paid to Plucker for the service during the twelve months before the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Plucker and its affiliates, officers, employees, contractors, and licensors from claims, liabilities, damages, losses, and expenses arising out of your use of the service, your data, your violation of these terms, or your violation of law or third-party rights.

We may update these terms from time to time. When we do, we will post the updated version and update the “Last updated” date. Your continued use of the service after the updated terms take effect means you accept the revised terms.

For legal, billing, or support questions about these terms, contact us at [email protected].